Your info stays here.
We're a small shop. We collect what we need to run your booking and nothing more. Last updated September 20, 2026.
What we collect
When you book a bay we ask for your name, phone number, email, the vehicle you're bringing, and a short description of the work. If you pay a deposit, the card is handled by Stripe — we never see or store your card number.
If you sign the liability waiver online, the signed copy is stored with our form provider (Jotform) and matched to your booking.
The website keeps basic server logs (page requested, time, IP address) for security and troubleshooting.
How we use it
To run your reservation: confirming it, reminding you about it, contacting you if something changes, and settling up at the counter.
To send the emails and (if you opted in) text messages described below.
We do not sell your information, and we do not share it with anyone for their own marketing.
Text messages (SMS)
Texts are optional. When you book online you can tick a box to receive a booking confirmation and a reminder the day before your visit from Coopers Garage. If you don't tick the box, we won't text you.
Message frequency: up to 3 messages per booking (confirmation, reminder, and a reply if you text us). We don't send marketing texts.
Message and data rates may apply. Reply STOP at any time to stop receiving texts. Reply HELP for help, or call or text us at (419) 704-2146.
Your phone number and your text-messaging consent are not shared with third parties or affiliates for marketing purposes. Our messaging provider (Telnyx) handles delivery on our behalf and is not permitted to use your number for anything else.
Email updates (optional)
If you join our email list, we send about one email a week with open-bay specials and shop news. We email you a confirmation link first, and we only send updates once you tap it.
Every email has an unsubscribe link, and you can also reply to any email or call us and ask to be removed. We don't sell or share the list, and email updates are separate from booking confirmations and receipts, which you'll still get.
Who else touches your data
Stripe (card deposits), Resend (email delivery), Telnyx (text delivery), Jotform (waiver signatures), Vercel and Turso (hosting and database). Each only receives what it needs to do its job.
Your choices
You can ask us to correct or delete your information by calling (419) 704-2146 or emailing coopersbayrental@gmail.com. We'll keep booking records as long as we need them for accounting and to honor the refund policy, then remove them.